Nithin Kamath’s 10-Minute Email Impresses Bengaluru Techie.
Nithin Kamath’s 10-Minute Email Reply Leaves Bengaluru Techie Impressed Despite Compliance Requirement to Close Zerodha Account In a stunning display of customer-focused leadership, Zerodha CEO Nithin Kamath personally replied to an email from a Bengaluru techie in 10 minutes, making an indelible mark even as the customer later closed down his account. The episode highlighted Zerodha’s focus on customer complaints and initiated discussions […]